Top 6 Ways to Lower TCO Through PC Lifecycle Management

If you’re in IT, the last thing you probably want is another ROI calculator hyping the latest and greatest technology. We promise not to bore you with that. However, we would be remiss in not informing you — in a simple and straightforward way — about how your organisation can reduce costs through PC lifecycle management. Here are six of the top factors to consider:

No. 1: Reduce maintenance costs
IT teams are trying desperately to get out of the business of “keeping the lights on” and into the business of operating strategically for their organisations. According to one survey, IT still spends 62% of its time responding to internal and external tickets and carrying out other administrative tasks.1 Maintaining older, outdated PCs is a drain on time and expense, and many organisations are not aware of just how costly it can be if they fail to upgrade at the appropriate time. Laptops and desktops more than three years old cost significantly more to maintain, typically in excess of $2,300 over three years.2 In fact, the maintenance costs are actually higher than the value of the equipment. Between years three and four of the equipment lifecycle, IT support costs rise by a whopping 118%.3

No. 2: Increase user productivity
Older equipment is slower, less reliable and less secure. Today’s desktops and laptops can increase employee productivity by up to 50% compared with those deployed five years ago.4 This not only leads to significant cost savings, but also improves customer service, collaboration, employee morale and job satisfaction.

No. 3: Simplify deployments
One of the major benefits of efficient PC lifecycle management is the ability to make PC infrastructure modifications a frictionless experience for the user. Employees want their client migration to be as simple as getting a new smartphone. Customers of Dell EMC PC lifecycle management have access to Dell ProDeploy Client Suite, designed to manage and streamline the deployment process. With this solution, organisations receive in-depth planning, expert advice and post-deployment support. By outsourcing deployments in this manner, organisations can reduce deployment time by up to 35% and reduce deployment costs by as much as $620 for each PC.5

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No. 4: Accelerate time to value
By accelerating time to value, organisations can make a significant but difficult-to-measure contribution to reducing total cost of ownership. With newer equipment, employees can respond more quickly to customer requests and collaborate more effectively from any location using any device. They are less subject to downtime due to technology glitches or security gaps. DevOps team members can do their jobs faster and more effectively, thus getting products to market sooner and with improved quality assurance.

No. 5: Improve availability
Employees can be productive and accelerate time to value only when their equipment is available and functioning properly. When it comes to availability and downtime, older technology costs more than most IT and business leaders realise. After four years in the PC lifecycle, for example, the average annual user downtime typically doubles — from 21 hours to 42 hours.6

No. 6: Maximise your investment
As equipment gets to the end of its lifecycle, organisations have a variety of options as to what to do. They can recycle it, repurpose it or refresh it. Many IT teams don’t have the time or inclination to look at each piece of equipment and make a decision about its best use at the end of the lifecycle. Thus, some equipment that is still usable gets recycled. By leveraging PC lifecycle management from Dell EMC, organisations can be more strategic in making end-of-lifecycle decisions about PCs and laptops. They can also take a large step forward in ensuring security and compliance protections, knowing that disposal is compliant with all current protocols and European Union directives.

IT teams around the world are transitioning to a service-oriented delivery model. Spending their time repairing, replacing and retiring PCs and laptops is not delivering strategic value to their organisations. At the same time, employees need current technology to improve productivity, agility, security and mobility.

PC lifecycle management from Dell EMC addresses all of these challenges in a way that delivers significant value to the overall organisation and reduces TCO by reducing maintenance costs, simplifying deployments, increasing IT and user productivity, improving time to value and maximising product lifecycles.

In today’s era, with digital transformation and workplace transformation both playing a prominent role in reshaping businesses, PC lifecycle management can play a huge part in helping IT teams control costs and improve business operations.

13 Traits Innovative IT Teams Have in Common,” Sungard and Vanson Bourne, June 2017
2PC Lifecycle Management: Enabling You to Adopt Technology with Confidence,” Dell and Intel, 2016
3 Ibid
4 Ibid
5 Ibid
6 Ibid